What are the responsibilities and job description for the Coordinator - Surgical position at Middlesex Orthopedic & Spine Associates?
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in today’s evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you’ll do:
Responsibilities/Duties:
Receive and process surgery orders ensuring cases are scheduled in a timely manner.
Scheduling Inpatient and Outpatient surgical procedures with the patient and hospital/surgery center, entering surgical appointments in PM and Casetabs.
Provide patients with pre- and post-operative instructions as directed by Physician; schedule preop and post op appointments in accordance with the surgeon’s preferences and type of surgery being performed.
Faxing and/or uploading necessary documents to appropriate facility department.
Triage phone calls and patient inquiries, respond to patients and outside agencies promptly.
Retrieve messages from voicemail, email and EMR System.
Submitting surgical cases and coding for prior authorization prior to surgery.
Put together patient packets and other surgical packets for physician to take to OR.
Coordinate Physician’s OR schedule and time off - adjusting clinic schedules as necessary and communicating changes to Admin Team.
Understanding surgical procedures, such as the necessary time a surgery takes, medical staff necessary and equipment needed for the surgery.
Coordinate any ancillary testing and pre-operative clearances as directed by the physician, mid-level provider and/or in accordance with anesthesia guidelines.
Facilitate communication between physicians, hospital/surgical center departments and patients.
Uploading Physician’s Operative Notes for billing and coding.
Manage all surgical documents, gather and input patient information and enter all post-surgery data.
Must be able to adapt to continuous changes.
Work Independently on assigned tasks with minimal supervision.
Promote cooperation through teamwork – provide coverage for teammates as appropriate.
Provide outstanding customer service and assistance to patients.
Perform other duties as assigned.
Who you are:
Qualifications:
High school Diploma or equivalent.
Previous surgical scheduling experience is required.
Spine experience or spine surgical scheduling preferred.
Some knowledge of Insurance companies’ policies and procedures.
Medical Terminology, Organization Skills, Time Management Skills, Strong Customer Service Skills
Excellent verbal and written communication skills.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
