Office Coordinator

• Promoting excellent customer service by all levels of staff.
• Attend periodic Leadership Seminars.
• Learn and Maintain Proficiency in use of EMR and EBO reporting
• Must be proficient in Reception duties.
• Analyze your departments/office as a cost center.
• Ensure staffing is appropriate for day to day operations and coordinate daily.
• Track referrals and authorizations to monitor for completion.
• Ensure timely completion of Medical records by all providers (48 hours max), Telephone encounters, emails and prescription refills (within 24 hours).
• Inventory Management: oversee supply orders, address any waste or misuse.
• Equipment Maintenance: Ensure medical equipment is inspected yearly. Notify Administration when equipment is malfunctioning or needs to be replaced.
• Supervision of patient scheduling, registration, Daily collections and POA collections.
• Supervise Reception staff: monitory daily performance, attendance,
• Administrative supervision of Clinical staff (RN, LPN, Medical Assistants) monitory daily performance and attendance of each individual.
• Interviews, recommends the hiring of staff, and trains a productive team
• Meets with staff to review performance; establishes improvement plans and training tracks as required. Maintains, updates and implements departmental policies and procedures.
• Address and communicate any office insufficiencies with staff and workflow. When warranted report to Administration.
• Ensures patient satisfaction, track and respond to and resolve patient concerns.
• Ensures regulatory compliance with HIPAA,OSHA, labor laws, and other federal, state and local regulations.
• Responsible for provision of monthly reports to monitor outcomes of staff production and quality assurance measures.
• Coordinate with Billing Manager to stay current will insurance policy and updates. Ensure staff are following insurance rules and guidelines.
• Assist in special projects.
• Other Function as deemed appropriate by Leadership to meet Departmental or Organizational Goals.

• Minimum of 1 years of Management experience in Healthcare (Preferred)
• Human resource experience in hiring, supervision, and performance reviews.
• Good decision-making skills.
• Proficient in relevant computer applications.
• Good data entry and typing skills.
• Knowledge of administration and clerical processes.
• Able to multitask in a fast paced environment.
• Strong communication and customer service skills
• Knowledge of regulatory standards and compliance requirements.

• Health Insurance
• Vision
• Dental
• PTO

• Verbal and written communication skills
• Listening skills
• Problem analysis and solving
• Organizational skills
• Attention to Detail
• Adaptability
• Teamwork
• Stress tolerance
• Resilience
• Information management

We are a medical facility in primary care and urgent care run under the name P.C located in Middletown, New York. It is a multi-specialty physicians’ group dedicated to providing patients with top quality, comprehensive care in a warm and caring environment. The medical facility is nurtured by a well qualified team. We are present at multiple locations in- Orange county, Sullivan County, Ulster County. We are proud of our outstanding group of physicians who have trained and worked at some of the best hospitals and universities. We have been right here serving generations of families since 1984.