Demo

Personal Banker - Moneyline Contact Center

MidFirst Bank - Default
Oklahoma, OK Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/16/2025

MidFirst Bank is seeking energetic individuals with excellent communication skills who enjoy helping others in a team-oriented, contact center environment. Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.

Full Time position -Onsite position

Shift Hours 7a to 4pm

Individuals are required to work rotating weekends:  

Saturday (8am to 6pm) and Sunday (12pm to 4pm). 

$5.00/Shift differentials are available, when ultra-hours are worked.

Saturday's from 1pm to 6pm and Sunday from 12p to 4p.  

Position Requirements

Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.   

Previous experience in a customer service or call-center environment is preferred. 

 Preferred Skills:

  •  Knowledge of banking products and procedures are a plus.
  • Typing test required 30 wpm.
  • Bilingual (fluent verbal and written Spanish) skills are a plus.
  • Bilingual assessment required/If passed additional $2.00 per hour.

 

Some of the many reasons to join our team include: 

  • Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
  • On the job training
  • Friendly business casual atmosphere  
  • Eligible for a Sign on Bonus
  • Eligible for an Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes

 

 

Salary : $2

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