Manager Project Management Office (IT)

Job Description

The IT Project Management Office (PMO) Manager oversees all IT projects leveraging portfolio management, project management and organizational management disciplines. Works independently to support system level projects and programs, managing the PMO’s strategy, program risk, project and portfolio processes and long-term goals. The IT PMO Manager’s primary responsibilities include but not limited to leading critical system level projects through budgeting, planning, defining project objectives and deliverables, execution, and reporting benefits realization upon completion for projects assigned. Additionally, the IT PMO Manager is responsible for the development and implementation of project management tools and resources to ensure consistency of project management and execution throughout a project’s lifecycle. Lastly, they oversee the development and training of project management resources that lead projects for the department and the organization. Other responsibilities include participation in feasibility studies, system assessments, vendor selection, project scoring, business case development, issue management, user coordination, documentation and training. May be required to independently manage high-risk, high-visibility projects involving numerous stakeholders, cross-site, and cross-functional teams while establishing and maintaining collaborative relationships. Advises senior leadership on portfolio-level issues. Supports the mission, vision values and strategic goals of the organization. The primary location of this role is remote. Travel may be required upon request.

SHIFT AND SCHEDULE

Full Time: 8:00 AM – 5:00 PM

ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

Strategy and Planning

• Forecasts future resource capacity and reporting on existing resource utilization.
• Manages portfolio and project processes to maximize throughput of key projects.
• Manages multiple complex, system level, projects in a face paced environment working with many partners, stakeholders and physicians
• Collaborates with executives, operational partners, clinicians, and physicians across the organization to articulate new business ideas.
• Participates in the strategic planning, design, implementation and monitoring of key system programs or project initiatives
• Monitors organizational progress against the execution of project plans and ensures plans are aligned with Midland principles, organizational strategies, and financials
• Leads and facilitates on-going stakeholders steering committees or work groups.
• Assesses project management program risks and partners with leadership to identify mitigation plans and solutions
• Develops and controls program budgets
• Coaches and leads others in acquiring knowledge and provides expert advice. Provides leadership, coaching and/or mentorship to subordinate groups; may function as a “lead” or supervisor. May serve as an evaluator of staff
• Establishes key performance indicator for project management processes, evaluates current state, proposes future state goals and objectives
• Demonstrate innovative thought leadership and strategic thinking
• Define project success criteria and disseminate them to involved parties throughout project lifecycle.
• Effectively communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion.
• Determine frequency and content of status reports from project managers, analyze results, and troubleshoot problem areas/mitigate project risks.
• Direct and manage development of all IT projects within the PMO portfolio from beginning to end.
• Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.
• Communicate project management standards and techniques to the appropriate training staff.
• Track and monitor all project milestones and deliverables.
• Accept and assess status reports, change requests, and requirements documentation to ensure smooth project progression.
• Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Coach, mentor, motivate, and supervise new project team leads, team members, and contractors, and influence them to take positive action and accountability for their assigned work.
• Identify and resolve issues and conflicts within and between various project teams.

EDUCATION AND EXPERIENCE

• College diploma or university degree in the field of information technology and/or project management required, or six years’ equivalent work experience; or an Associate’s 8 years relevant
• Project Management Professional (PMP) required
• Certifications in Agile and other related project management disciplines preferred
• Knowledge of Excel and various project and portfolio management platform(s) required
• Strong understanding of project and portfolio management techniques
• Familiarity with the functioning of a PMO and steering committee
• Knowledge of agile, waterfall, or other project management methodologies

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.