What are the responsibilities and job description for the Hostess/Housekeeper position at Midland Hotel and Chop House?
Overview:
We are seeking friendly and outgoing individuals to join our team as a Host and/or Housekeeper. As a Host and/or Housekeeper, you will be responsible for creating a welcoming and pleasant atmosphere for our guests. This is an excellent opportunity for someone with strong communication and hospitality skills to provide exceptional guest service.
Duties:
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and provide menus
- Assist in seating guests according to their preferences and the availability of tables
- Maintain a clean and organized host/host station and laundry room
- Answer phone calls and assist with reservations or inquiries
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide exceptional guest service by addressing any concerns or special requests
- Handle guest complaints or issues professionally and promptly
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Requirements:
- Previous experience in a hospitality or customer service role is preferred
- Excellent communication and interpersonal skills
- Strong guest relations skills with the ability to create a positive experience for guests
-Must be able to wash laundry from hotel rooms, dry and fold. Make beds, clean bathrooms, vacuum, etc.
- Ability to multitask and work in a fast-paced environment
- Professional phone etiquette and strong organizational skills
- Flexibility to work evenings, weekends, and some week days
Join our team and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the hotel and restaurant industry
- Training provided to enhance your skills in customer service and guest relations
If you are passionate about providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you. Apply now to become a part of our team as a Host and/or Housekeeper
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
Shift:
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $14