What are the responsibilities and job description for the Customer Service Representative - Banking position at Midland States Bank?
About Us
Midland States Bank is a leading provider of financial services, committed to delivering exceptional value to our customers and communities. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Job Description
We are seeking a Customer Service Representative - Banking to join our team. In this role, you will be responsible for:
- Responding to customer inquiries and resolving issues in a timely and professional manner.
- Providing accurate information about banking products and services.
- Processing transactions and performing various administrative tasks.
- Working closely with colleagues to achieve sales goals and enhance the customer experience.
Requirements
- High school diploma or equivalent required.
- Previous customer service or sales experience preferred.
- Strong communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- Competitive hourly wage ($17-$17).
- Opportunities for career growth and advancement.
- Comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Salary : $17
