What are the responsibilities and job description for the Head of Banking Operations position at Midland States Bank?
Responsibilities
The Chief Operating Officer will be responsible for:
- Leading and managing various operational units, including bank operations, retail banking, marketing, project management, facilities, and other assigned functions.
- Developing and implementing strategies to enhance operational efficiency, improve customer satisfaction, and drive business results.
- Collaborating with the CEO and executive team to shape and execute the bank's strategic vision.
- Maintaining compliance with all applicable regulations, including the Bank Secrecy Act (BSA).
