What are the responsibilities and job description for the Retail Banking Specialist position at Midland States Bank?
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly.
- Process banking transactions, including deposits, withdrawals, and loan payments.
- Promote bank services and products to customers, identifying opportunities to cross-sell and upsell.
- Maintain accurate records and reconcile cash drawers at the end of each shift.
