What are the responsibilities and job description for the Teller position at Midland States Bank?
Job Title: Teller
Compensation: $17/hour
About Midland States Bank:
At Midland States Bank, our Total Rewards program includes a base salary as one component. Exact compensation is determined by factors such as education, skills, internal equity, and experience. In addition to short-term incentives like bonus and/or commission, this position may also include long-term incentives like stock awards.
Benefits: Comprehensive healthcare, well-being benefits, paid family leave, and generous paid time off are all included in our Total Rewards package. Banking perks, an Employee Stock Purchase Plan, 401K plan with company match, and the opportunity to participate in our Non-Qualified Deferred Compensation plan are also available.
Job Summary:
We're seeking a skilled Teller to provide exceptional customer service and process both business and individual banking transactions. This role involves managing a cash drawer, cross-selling bank services, and maintaining comprehensive, prompt, and efficient customer transactions.
Primary Responsibilities:
- Maintain institutional knowledge of banking principles.
- Receive cash and checks for deposit, verifying amounts and examining endorsements.
- Cash checks for customers in accordance with bank policy.
- Enter transactions into the computer system and issue receipts.
- Assist customers with transactions and ATM operations.
- Provide accurate customer service, including balancing the cash drawer throughout the day.
- Demonstrate understanding of basic deposit and lending products & services.
- Identify correct product types through needs-based questioning.
- Serve as relief and/or backup teller in other locations.
- Timely completion of assigned learning activities.
- Actively participate in weekly huddles and one-on-one coaching sessions.
- Demonstrate and model Midland States Bank core values.
- Participate in bank-sponsored community activities.
- The role requires occasional travel for training and team meetings.
- Maintain compliance with all applicable regulations, including the Bank Secrecy Act (BSA).
Qualifications:
- Education/Experience: High School Diploma required.
- Ability to stand for extended periods of time.
- Ability to lift and transport coin and currency bags (bags may weigh between 25lbs and 50lbs).
- Multilingual speakers are encouraged to apply.
Competencies:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self development
- Being flexible and adaptable
About Us:
We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other, and our company.
This job description does not constitute a contract for employment.
Salary : $17
