What are the responsibilities and job description for the Patient Check-Out Coordinator position at Midlands Neurology and Pain Associates, P.A.?
Position Summary :
The Patient Check-Out Coordinator plays a vital role in the patient experience by handling check-out procedures, scheduling follow-up appointments, verifying insurance coverage, and providing necessary paperwork. This position requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities :
- Greet patients in a friendly and professional manner upon check-out.
- Schedule follow-up appointments, referrals, and procedures as needed.
- Verify insurance eligibility and benefits for upcoming appointments.
- Provide patients with necessary paperwork, receipts, and instructions for follow-up care.
- Ensure accuracy of patient records and update demographic information as needed.
- Communicate effectively with providers, medical assistants, and front desk staff to coordinate patient flow.
- Address patient inquiries regarding scheduling and general practice policies.
- Maintain HIPAA compliance and protect patient confidentiality at all times.
- Perform other administrative duties as assigned.
Qualifications & Requirements :
