What are the responsibilities and job description for the Receptionist position at MidMichigan Health Services?
- Assist all patients/visitors.
- Check in patients while collecting all necessary patient demographic information.
- Collect/Update all needed patient documentation
- Assist patients with completion of all documentation.
- Provide the best patient care at all times.
- Other duties as assigned by the Non-Clinical Manager
- Greeting patients/visitors with a friendly smile/welcoming voice as they enter/exit facility
- Collection of payment-Handling of cash drawer/balancing at end of each shift
- Being available for all shifts-3 shifts: 6:30am, 7:00am and 8:30am. (closer stays until last patient leaves)
- Multitask and problem-solving skills.
- Deal with any issues that may arise/handling situations as first point of contact
- Knowledge of the facility and different services that are offered.
- Frequently required to physically aide patients
- Must be able to lift 50 lbs
- Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death
- Overall vision is necessary; including reading, depth perception, close-up work and must have a peripheral field of vision.
- Hearing and speech on the phone as well as in person are necessary
- Must be able to communicate verbally in person, on the phone and in writing
- Frequently required to sit/stand/walk for extended periods of time
- Some exposure to blood borne pathogens and other potentially infectious material.
- Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance
We are looking for a dedicated and detail-oriented individual to join our team as a receptionist. In this role, you will be the first point of contact for patients and visitors, playing a vital role in creating a professional and welcoming environment. Your effective communication skills, accuracy in record-keeping, and ability to navigate insurance requirements will be crucial in delivering seamless patient care and support.
