What are the responsibilities and job description for the Admitting Representative position at MidMichigan Health?
Admitting Representative
Process Level : Location US-MI-Sault Ste. Marie Job ID 2024-29998 Category Clerical/Admin Support Department : Name Patient Access Position Type Casual Shift Any Shift Shift Time varied Location : Postal Code 49783 Location : Address 500 Osborn BlvdSummary
This position is responsible for registration and insurance verification in all registration areas within MyMichigan Health. This position will make financial arrangements for patients without insurance or with inadequate insurance. A primary function of this position will be to perform point of service collections of copay and deductible amounts from patients at the point of discharge in a diplomatic and customer focused manner. This position must be able to work in a team atmosphere and have good communication skills. This position will also perform miscellaneous related duties as assigned.
Responsibilities
(40%)* Collects co?pay amounts, posts the payment in the computer, prints receipts, balance cash at end of shift. Provides patients with preprinted materials.
(20%)* Meets with the patient and/or family to explain insurance coverage, treatment costs, hospital billing policies and to inform them of their financial obligations upon discharge. Sets up payment plans.
(20%)* Makes financial arrangements for patients without insurance or with inadequate insurance coverage and communicates available financial assistances program for self pay patients.
(20%)* Accesses insurance eligibility websites to verify benefits and coverage. Able to assess co?pay and deductible amounts and document the information.
OTHER DUTIES AND RESPONSIBILITIES:
Perform inpatient admission functions, including direct admits and emergency department admissions. Includes obtaining signatures for admission consent, Important Message from Medicare, review of patient emergency contacts, clergy information and notification of house chaplain.
Collects patient demographics to complete a registration accurately including documentation of MSP information for Medicare patients. Uses available tools to verify patient identification.
Process Medical Outpatient, Invasive Radiology, OB checks and Cardiac Catheterization registrations (all are future dated registrations). Carries our special projects as assigned by supervisor.
All of duties as assigned.
Certifications and Licensures
-
Required Education
Education: High School Diploma
Comments: or GED
Other Information
EXPERIENCE, TRAINING AND SKILLS:
One-year experience working with insurance and patient accounts preferred.
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