What are the responsibilities and job description for the Retail Sales Associate position at Midnight Dispensary?
Title: Sales Associate – Midnight Dispensary
Location: Bristol, Tennessee
Job Type: Full-time/Part-time
Compensation: Competitive pay based on experience
About Us:
At Midnight Dispensary, we are more than just a retail space—it’s an immersive experience where customers can explore a wide range of high-quality, unique, and premium products in a welcoming and knowledgeable environment. We are looking for dedicated and enthusiastic Sales Associates to join our team and provide exceptional service while maintaining a positive and engaging atmosphere.
Key Responsibilities:
- Assist customers by providing knowledgeable recommendations and ensuring a personalized shopping experience.
- Engage in upselling techniques to promote additional products and enhance the customer’s purchase.
- Conduct product demonstrations to showcase features and benefits, encouraging customer engagement.
- Handle sales transactions accurately and efficiently with experience in using point-of-sale (POS) systems.
- Operate cash register and cash handling duties efficiently and accurately.
- Maintain store organization, stock inventory, and communicate with management regarding product levels and other needs.
- Manage inventory by restocking shelves, organizing merchandise, and ensuring the sales floor is clean and appealing.
- Answer customer inquiries in-person and over-the-phone, exhibiting excellent etiquette when handling customer inquiries or concerns.
- Support store promotions and events to enhance customer engagement.
- Assist in social media efforts, including capturing high-quality product photos for promotional use.
- Troubleshoot basic computer and POS system issues when needed.
- Uphold company policies and contribute to a positive team environment.
Qualifications:
- Previous retail experience is required, preferably in a sales-driven role.
- Experience as a key holder, opener/closer, or assisting in opening/closing store operations.
- Strong interpersonal skills with the ability to create a welcoming and engaging experience for customers.
- Proficiency in using POS systems and general computer applications.
- Basic understanding of retail math concepts to assist with inventory management.
- Experience with social media marketing and product photography/marketing is a plus.
- High school diploma required; some college education or relevant training is a plus.
- Must be reliable, professional, and able to work flexible hours, including evenings and weekends.
- A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.
What We Offer:
- A dynamic and inclusive work environment.
- Opportunities for career growth and internal promotions.
- Employee discounts on select premium products.
- A team-oriented culture where your contributions are valued.
If you’re passionate about customer service, sales, and creating an exceptional retail experience, we’d love to hear from you.
To Apply: Please submit your resume along with a brief statement about why you’d be a great fit for our team.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $12 - $13