What are the responsibilities and job description for the Cash Handling Specialist - Frontline Service position at Midstates Bank?
Job Purpose
The primary purpose of this role is to provide account services to customers, handle customer inquiries, and cross-sell bank products and services. As a key member of our team, you will be responsible for delivering exceptional service, building strong relationships with customers, and contributing to the overall success of the bank.
Key Responsibilities
- Provide account services to customers, including receiving deposits, cashing checks, and processing night and mail deposits
- Handle customer inquiries and problems, resolving issues promptly and professionally
- Cross-sell bank products and services, identifying opportunities to meet customer needs and exceed expectations
Skills and Qualifications
- Excellent customer service skills, with the ability to communicate effectively and build strong relationships with customers
- Strong attention to detail, with a focus on accuracy and efficiency in daily tasks
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines
- Basic math skills, with the ability to handle cash and perform financial transactions accurately
Requirements
- High School Diploma or equivalent required
- Prior cash handling experience and customer-facing experience preferred
About Our Team
We are a dynamic and diverse team of professionals, dedicated to delivering exceptional service to our customers and community. If you share our commitment to excellence and customer satisfaction, we encourage you to apply for this exciting opportunity.
The primary purpose of this role is to provide account services to customers, handle customer inquiries, and cross-sell bank products and services. As a key member of our team, you will be responsible for delivering exceptional service, building strong relationships with customers, and contributing to the overall success of the bank.
Key Responsibilities
- Provide account services to customers, including receiving deposits, cashing checks, and processing night and mail deposits
- Handle customer inquiries and problems, resolving issues promptly and professionally
- Cross-sell bank products and services, identifying opportunities to meet customer needs and exceed expectations
Skills and Qualifications
- Excellent customer service skills, with the ability to communicate effectively and build strong relationships with customers
- Strong attention to detail, with a focus on accuracy and efficiency in daily tasks
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines
- Basic math skills, with the ability to handle cash and perform financial transactions accurately
Requirements
- High School Diploma or equivalent required
- Prior cash handling experience and customer-facing experience preferred
About Our Team
We are a dynamic and diverse team of professionals, dedicated to delivering exceptional service to our customers and community. If you share our commitment to excellence and customer satisfaction, we encourage you to apply for this exciting opportunity.
