What are the responsibilities and job description for the Retail Banking Associate - Cash Handling position at Midstates Bank?
Job Description
In this exciting role as a Frontline Banker - Customer Services at Midstates Bank, you will play a vital part in delivering exceptional customer experiences and ensuring the smooth operation of our banking facilities. Your primary responsibilities will include handling customer transactions, such as receiving deposits, cashing checks, and issuing savings withdrawals. Additionally, you will be responsible for selling cashier's checks and money orders, redeeming US savings bonds, and resolving customer inquiries and problems. As a key member of our team, you will also be involved in maintaining accurate records, adhering to bank policies and procedures, and contributing to the growth and development of the community through civic activities.
Responsibilities
In this exciting role as a Frontline Banker - Customer Services at Midstates Bank, you will play a vital part in delivering exceptional customer experiences and ensuring the smooth operation of our banking facilities. Your primary responsibilities will include handling customer transactions, such as receiving deposits, cashing checks, and issuing savings withdrawals. Additionally, you will be responsible for selling cashier's checks and money orders, redeeming US savings bonds, and resolving customer inquiries and problems. As a key member of our team, you will also be involved in maintaining accurate records, adhering to bank policies and procedures, and contributing to the growth and development of the community through civic activities.
Responsibilities
- Handle customer transactions, including receiving deposits, cashing checks, and issuing savings withdrawals.
- Sell cashier's checks, money orders, and redeem US savings bonds.
- Resolve customer inquiries and problems, and ensure prompt issue resolution.
- Maintain accurate records, adhering to bank policies and procedures.
