What are the responsibilities and job description for the Full-Time Leasing Consultant - Ashton Ridge position at MidTN Volunteer Properties?
Who We Are
Volunteer Properties is a full-service property management firm specializing in multi-family apartment communities. With a portfolio of approximately 6,000 units across Kentucky, Tennessee, and Georgia, we take pride in delivering top-tier service with integrity and excellence.
Our success is built on core values that drive everything we do:
Teamwork. Integrity. Energy. Continuous Improvement. Compassion.
Why Work With Us
At Volunteer Properties, we don't just manage communities-we invest in people. From day one, our focus is on supporting the personal and professional well-being of every team member.
We offer:
Medical Benefits after just 60 days
401(k)
Generous PTO to support a healthy work-life balance
Ongoing Training & Development through a dedicated in-house team
We are committed to fostering an environment where motivated individuals can thrive. If you bring a strong work ethic and a growth mindset, you'll feel right at home here.
Learn more about us at: www.volprop.com
About the Role: Leasing Consultant
As a Leasing Consultant, you're not just filling units-you're shaping the resident experience. You're the face of the community, representing Volunteer Properties with enthusiasm and professionalism. You'll play a key role in driving occupancy, strengthening relationships, and helping prospects find their next home.
Key Responsibilities
Build rapport with prospects via phone, email, digital platforms, and in-person property tours
Drive traffic through innovative marketing efforts and outreach
Track lead sources and share insights on leasing trends
Ensure vacant units are market-ready for showings and move-ins
Manage the full leasing process: screening, verification, and execution of lease documents
Clearly communicate lease terms, deposits, promotions, and policies
Be a trusted listener and problem-solver for residents and prospects
Support additional office and property initiatives as needed
What We're Looking For
Required Skills & Attributes
Embody VP's core values
- Experience in multi-family apartments
High energy and goal-oriented with a proactive mindset
Excellent listener and problem-solver
Strong written and verbal communication skills
Tech-savvy with ability to navigate leasing software and digital communication tools
Organized and able to multitask in a fast-paced environment
Qualifications
1-3 years of leasing consultant experience (or a minimum of 3 years in customer service)
Working knowledge of Fair Housing regulations
Onesite experience is a plus
Equal Opportunity Commitment
Volunteer Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs-without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
