What are the responsibilities and job description for the General Manager position at Midtown Athletic Clubs?
General Manager – Weston, Florida
We are seeking an exceptional General Manager to steward the operations of our private fitness, wellness, and racquet sports club in Weston, Florida. This role requires a refined leader with a sharp business mind, a passion for hospitality, and a commitment to delivering an unparalleled member experience. Reporting directly to the Vice President of Operations, you will oversee a sophisticated, multi-revenue stream business with a discerning clientele and a high-performing team.
Your Impact
The scope of this role is expansive—strategic, operational, and deeply human. Success in this role requires a leader who can balance elevated hospitality standards with disciplined business acumen, and who views every decision through the lens of our members’ experience and our brand integrity.
Key Leadership Priorities
People Leadership & Culture
- Build, develop, and lead a unified, service-driven leadership team. Cultivate a performance culture rooted in excellence, accountability, and mutual respect.
Strategic Communication
- Ensure that organizational priorities are clearly communicated, fully understood, and actively embraced at every level of the club.
Sales Leadership
- Champion a proactive sales culture with a focus on net membership growth, consistent member onboarding excellence, and long-term engagement.
Elevated Member Experience
- Refine and enhance every touchpoint. Use feedback, data, and observation to deliver a consistently exceptional and personalized member journey.
Operational Excellence & Business Performance
- Implement and uphold Standard Operating Procedures to drive efficiency and profitability
- Guide financial planning, budgeting, and period reporting with a focus on long-term sustainability
- Interpret key performance data to assess business health and anticipate future needs
- Conduct competitive market analysis to ensure the club remains a leader in its category
- Monitor operational expenses with a lens on refinement, resourcefulness, and value
The Ideal Candidate
- Minimum 5 years of executive-level general management experience in a high-end, multi-revenue business (hospitality, fitness, or wellness industry preferred)
- Bachelor’s degree in Business Administration, Hospitality Management, Sports Management, or a related field
- Demonstrated success in recruiting, developing, and retaining top-tier talent
- Exceptional financial literacy with the ability to evaluate and respond to financial performance in real-time
- Skilled in driving organizational results through sales strategy, operational precision, and brand consistency
- Confident, composed, and visionary—comfortable leading in high-touch, high-standard environments
- Polished communicator with exceptional interpersonal instincts and the ability to build rapport with ease
- Hands-on, committed, and detail-oriented—no task is beneath you, no opportunity for improvement is overlooked
What Sets You Apart
You lead with confidence, operate with intention, and inspire those around you to elevate. You bring both the polish expected in luxury hospitality and the executional discipline of a seasoned operator. You're not managing a facility—you’re curating an experience, nurturing a community, and shaping the future of wellness hospitality.