Motor Truck Cargo Claims Adjuster

Midway Insurance Management International, Inc. provides Claims Management and Adjusting Services.

We understand the insurance industry operates in a world where only the fittest will survive. It follows that our success is inherently linked to the success of our insurance partners. We understand that it takes creativity, resourcefulness and honest hard work to become a successful adjusting company.

We provide the solutions to the ever increasing demands of the insured, agents and brokers:

• Casualty
• Transportation
• Auto
• Litigation Management
• Program Management
• Individual Claims Assignments
• Consulting Services
• Administration

Position Overview:

We are seeking a highly skilled Cargo Claims Adjuster to handle and resolve complex cargo claims with efficiency and expertise. This role requires a deep understanding of commercial trucking policies, cargo loss evaluations, liability assessments, and negotiations with brokers/claimants. The ideal candidate has extensive experience in handling motor truck cargo claims and a strong ability to manage claims from initial report through resolution while ensuring compliance with regulations and company policies.

Responsibilities & Requirements:

• Claims Handling & Investigation:

Qualifications & Experience:

• Minimum 5–7 years of experience handling commercial motor truck cargo claims.
• In-depth knowledge of cargo coverage, Carmack Amendment, inland marine policies, and transportation law.
• Strong investigative, analytical, and negotiation skills.
• Experience working with TPAs, attorneys, salvage vendors, and forensic experts.
• Proficiency in claims management systems and Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Adjuster license (if required by state).
• Bachelor’s degree in business, insurance, or a related field (preferred but not required).
• Evaluate, investigate, and process commercial motor truck cargo claims to determine liability and coverage.
• Gather evidence, including driver statements, bills of lading, delivery receipts, repair estimates, and expert reports.
• Coordinate inspections of damaged cargo and work with third-party vendors, adjusters, and legal counsel when necessary.
• Negotiation & Settlement:
• Negotiate settlements with claimants, attorneys, and insurance representatives while ensuring cost-effective claim resolutions.
• Provide clear and detailed claim denials when coverage does not apply.
• Identify and pursue subrogation opportunities to recover claim costs.
• Compliance & Documentation:
• Maintain thorough documentation of claim files, adhering to industry standards, company guidelines, and regulatory requirements (e.g., FMCSA, DOT, Carmack Amendment).
• Stay updated on federal and state regulations affecting motor truck cargo claims.
• Ensure compliance with internal claims procedures and best practices.
• Customer & Stakeholder Communication:
• Provide excellent customer service and timely updates to policyholders, brokers, and other stakeholders.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Motor Truck Cargo Adjusting: 3 years (Required)

License/Certification:

• Adjuster's License (Required)

Ability to Commute:

• Atlanta, GA 30326 (Required)

Work Location: In person

Salary : $50,000 - $75,000