What are the responsibilities and job description for the Parts Counter Person position at Midway Nissan?
At MIDWAY NISSAN, we are a leading provider of high-quality automotive parts and services, committed to delivering exceptional customer experiences. We pride ourselves on being a trusted resource for automotive enthusiasts, professional mechanics, and DIYers alike. We are looking for a motivated, customer-oriented Automotive Parts Counter Associate to join our dynamic team!
As an Automotive Parts Counter Associate, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. If you have a passion for automobiles and enjoy helping others, this is the perfect opportunity for you!
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner.
- Accurately identify and recommend automotive parts based on customer needs.
- Process sales transactions, including parts orders and returns.
- Maintain a clean, organized parts counter and stock room.
- Assist with inventory management and stock replenishment.
- Collaborate with team members and suppliers to ensure timely delivery of parts.
- Provide technical support and advice to customers regarding parts compatibility and installation.
- Handle customer inquiries and resolve any concerns promptly and professionally.
Qualifications:
- Prior experience in an automotive parts or retail environment is a MUST (at least 1 year experience)
- Strong knowledge of automotive parts, tools, and systems
- Excellent customer service skills with the ability to engage with a diverse range of customers.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong communication and problem-solving skills.
- Detail-oriented with the ability to maintain accurate records.
- Ability to lift up to 50 lbs. and stand for extended periods.
Benefits:
- Competitive hourly DOE.
- Employee discounts on parts and services.
- Health, dental, and vision insurance (for full-time employees).
- Paid time off and holiday pay.
- Training and development opportunities.
