What are the responsibilities and job description for the Legal Collections Specialist position at Midwest Acceptance Corp?
About Us:
Midwest Acceptance Corp has been a cornerstone of the St. Louis auto finance industry for over 65 years. We pride ourselves on professional integrity and a supportive team atmosphere. As a family-owned business, we value our long-term relationships with employees, ensuring that each team member is respected, supported, and provided with opportunities to grow.
Job Overview:
We are seeking proactive legal collections specialist to manage customer and attorney interactions and ensure efficient responses and/or collection of outstanding auto finance loans. This role is ideal for individuals who excel in communication, research, negotiation and customer engagement.
Responsibilities:
- Negotiate installment plans within guidelines to help resolve the balance of the individual.
- Reach individuals avoiding payments.
- Research applicable accounts as assigned or required.
- Refer any settlement offers to leadership or in some cases Attorney for review and approval.
- Attend court cases with attorneys as needed to represent the company.
- Assist as needed on an ad hoc basis.
Qualifications:
- At least one year of applicable experience (Legal Collections experience is STRONGLY preferred).
- General knowledge of legal and bankruptcy procedures related to the Auto Loan industry (Installment Loans).
- All candidates must have experience in a heavy inbound/outbound call environment.
- Professional and looking for a permanent role with long term career aspirations.
- Comfortable with skip trace, account research and inbound/outbound calling.
- Have strong negotiating skills.
- Assertive, confident on the phone, able to stay calm dealing with potentially volatile individuals.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Experience:
- Collections: 1 year (Required)
Ability to Commute:
- Valley Park, MO 63088 (Required)
Ability to Relocate:
- Valley Park, MO 63088: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000