What are the responsibilities and job description for the HealthCare Account Manager position at Midwest Alarm Services?
HealthCare Account Manager
Client Relationship Management
Compliance & Regulatory Knowledge
Coordination & Operations Support
Midwest Alarm Services was founded in 1950 in Des Moines, Iowa. Per Mar Security Services acquired Midwest Alarm Services in 1998. Today, Midwest Alarm Services has 14 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. We are a leading life safety company dedicated to providing top-notch fire alarm and life safety solutions across multiple locations. With a strong commitment to protecting lives and property, we pride ourselves on delivering exceptional customer service and maintaining the highest standards in safety and compliance.
Our experts primarily work with contractors, building owners, property managers and facilities directors to design and implement reliable life safety solutions.
A Healthcare Account Manager selling fire inspection services and equipment is responsible for managing relationships with healthcare facilities (hospitals, clinics, nursing homes, etc.) while ensuring compliance with fire safety regulations. Their key job duties typically include:
Sales & Business Development
- Identify and target healthcare facilities and develop sales strategies to grow the client base in the healthcare industry.
- Conduct presentations and meetings to educate potential clients on fire safety compliance and requirements for healthcare
- Generate and follow up on leads, proposals, and contract negotiations.
Client Relationship Management
- Build and maintain strong relationships with healthcare facility managers, safety officers, and procurement teams.
- Act as the primary point of contact for customer inquiries, ensuring excellent service.
- Address client concerns related to fire inspection services and compliance requirements.
Compliance & Regulatory Knowledge
- Stay updated on NFPA (National Fire Protection Association), and healthcare-specific fire safety regulations.
- Ensure that all fire inspections, testing, and maintenance services comply with industry standards.
- Educate clients on fire code requirements and help them maintain compliance.
Coordination & Operations Support
- Work with internal teams (technicians, schedulers, and customer service) to ensure timely inspections and reports.
- Monitor service completion and ensure documentation is properly provided to clients.
- Assist in resolving any service issues or discrepancies.
Midwest Alarm Services was founded in 1950 in Des Moines, Iowa. Per Mar Security Services acquired Midwest Alarm Services in 1998. Today, Midwest Alarm Services has 14 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. We are a leading life safety company dedicated to providing top-notch fire alarm and life safety solutions across multiple locations. With a strong commitment to protecting lives and property, we pride ourselves on delivering exceptional customer service and maintaining the highest standards in safety and compliance.
Our experts primarily work with contractors, building owners, property managers and facilities directors to design and implement reliable life safety solutions.
