What are the responsibilities and job description for the Retail Banking Manager position at Midwest Bank?
Are you a dynamic leader with a passion for customer service, team development, and expanding relationships? We are looking for a Retail Banking Manager to oversee our retail operations, ensuring deposit growth, efficiency, accuracy, and an exceptional customer experience.
- Develop and implement strategies to grow deposits, cross-selling opportunities, and expand new and existing client relationships.
- Lead, coach, and mentor the retail banking team to foster a positive and high-performing work environment.
- Train and develop employees, provide performance feedback, and support career growth.
- Oversee daily operations, including scheduling, assigning duties, and ensuring smooth branch workflow.
- Provide top-tier customer service by addressing inquiries and resolving issues efficiently.
- Handle complex transactions and serve as a key resource for team problem-solving.
- Ensure compliance with all bank policies, procedures, and regulatory requirements.
- Strong leadership, coaching, and communication skills.
- Detail-oriented with excellent organizational and problem-solving abilities.
- Ability to manage and perform all retail banking functions.
- Commitment to customer service and maintaining client confidentiality.
- Proficiency in banking software and Microsoft Office Suite.
- Willingness to participate in community engagement activities.
- Responsible to the Market President for the fulfillment of functions and job responsibilities.
- Will have extensive contact with customers, the public and the community and is to conduct relationships in a manner that will enhance the overall image and reputation of the bank.
If you’re ready to lead a team and drive success in a customer-focused banking environment, we want to hear from you! Apply today!
Midwest Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: In person
