What are the responsibilities and job description for the SUMMER TELLER position at Midwest Bank?
Job Summary
Responsibilities of the teller include processing customer account transactions, verifying cash and endorsements, accurately dispersing cash, processing deposits, withdrawals, payments, issuing receipts, and cashing checks. This position will work Monday through Friday, up to 40 hours per week during the summer.
Essential Functions
- Handle customer account transactions which may include verifying cash and endorsements, completing the correct tickets and accurately dispersing cash, processing deposits, withdrawals, and payments, issuing receipts, and cashing checks.
- Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
- Answer basic customer inquiries regarding account information, interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
- Identify customer needs and offer appropriate bank products and services
- Sell cashier’s checks and money orders.
- Count and roll loose coins.
- Balance drawer daily.
- Ensure teller station is properly supplied.
- Responsible for protecting the privacy of sensitive business and customer information by following all confidentiality, security, and safeguarding customer information policies and control procedures.
- Answering customer phone calls
- Other projects and responsibilities may be added at the company's discretion.
Job Requirements and Qualifications
Education and/or Experience: High school education. Cash handling experience is required. Experience working in a banking environment desirable.
Critical Skills: Basic math skills and/or knowledge of accounting principles are required. Excellent customer service skills. Strong communication skills. Ability to work in a fast paced environment and under pressure. Must have familiarity working with Windows based software systems.