Medical Receptionist/Front Desk

Job Summary
We are seeking a dedicated and organized Experienced Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front office operations, ensuring a smooth workflow for patients and staff alike. This role requires excellent communication skills, attention to detail, and a strong understanding of medical terminology and office management practices.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and manage the medical calendar using scheduling software.
• Verify patient insurance information and demographics.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Utilize electronic health record systems such as Athena and Phreesia.
• Assist with medical collections and follow up on outstanding balances.

Requirements

• High school diploma or equivalent; additional certification in medical office administration is a plus.
• Proven experience in a hospital or clinical setting preferred.
• Strong knowledge of medical terminology, and insurance verification processes.
• Proficiency in office management tasks including scheduling and patient record maintenance.
• Familiarity with electronic health record systems such as Athena and Phreesia is highly desirable.
• Excellent interpersonal skills with the ability to communicate effectively with patients and staff.
• Strong organizational skills with attention to detail to manage multiple tasks efficiently.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Must be able to do a rotating schedule. Hours would be 7-3, 8-4 and 11-7. Saturday's will be rotating.
• Must be able to commute to our Buffalo Grove office as needed.

Join our team as a Medical Receptionist and contribute to providing exceptional care for our patients while ensuring smooth operational processes within our facility.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Des Plaines, IL 60016 (Required)

Ability to Relocate:

• Des Plaines, IL 60016: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19