Learning Services Receptionist

JOB DESCRIPTION:          LEARNING SERVICES RECEPTIONIST

SALARY SCHEDULE:          SCHEDULE E

DEPARTMENT:                   LEARNING SERVICE CENTER

FLSA STATUS:                    NON-EXEMPT

SAFETY-SENSITIVE:          NO

POSITION SUMMARY:

Greet parents, teachers and visitors with a positive, helpful attitude and assist them in finding their way around the office. Answer the switchboard with a friendly and helpful attitude. Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Able to handle numerous phone calls/requests while remaining friendly and courteous. Accurate in scheduling the building calendar meetings. This position will also assist in the central enrollment center during summer the summer months of June and July.

QUALIFICATION REQUIREMENTS:

• High school diploma or general education degree (GED)
• 1-3 years of receptionist experience preferred
• Knowledge of Google Applications and word processing
• Ability to perform all essential duties proficiently

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. Greets and assists guests, parents and students as they enter the main office or central enrollment office.

1. Ensure all safety protocols are followed by all visitors.

1. Answers telephone calls, gives information to callers, and takes messages.

1. Takes parent calls and determines department transfers.

1. Punctual in attendance and neat in appearance.

1. Schedules conference rooms and manages building/district calendar.

1. Distributes mail to appropriate offices.

1. Ability to effectively communicate to both patrons and staff.

1. Maintain professionalism and poise during confrontation.

1. Additional duties that may be assigned by immediate supervisor or above.

LANGUAGE AND GRAMMAR SKILLS: 

Ability to read and comprehend simple instructions, short correspondence and memos.  Ability to compose and write grammatically correct correspondence and memos.

REASONING ABILITY: 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, schedule form, or blueprint form.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 100 pounds, frequently lift and/or move more than 100 pounds, and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fume or airborne particles.  The employee frequently works in high, precarious places and in outside weather conditions.  The employee frequently works near moving mechanical parts, extreme cold (including outdoors), extreme heat (including direct sunlight), risk of electrical shock and vibration.

The noise level in the work environment will vary from somewhat loud to extremely loud.

To ensure continuity of services, a different work location may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee’s eligibility for a varied work location will be determined by the superintendent of schools. Expectations and guidelines for this change will be distributed by the employee’s supervisor, based on his/her role and responsibilities.

SUPERVISORY RESPONSIBILITIES: 

Employee may occasionally be required to supervise a varying number of employees in the overall direction, coordination, and completion of tasks as assigned.

DISCLAIMER:

Please note that job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.  They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions