What are the responsibilities and job description for the Residential HVAC Service Technician position at Midwest Comfort?

Job Description

Midwest Comfort Heating & Cooling is a locally owned and operated HVAC company that has been serving the Des Moines Metro since 2007. We pride ourselves on a strong ownership-employee relationship, making it easy for our employees to meet directly with those in charge and make sure they are set up for personal and company-wide success. We are looking to continue our team's growth as the demand for our business grows, thanks to our honest and trusted reputation we've built taking care of our community!

Pay Range : $28-$35 / hour based on experience

Benefits :

Competitive Compensation
Health and Dental Benefits
Retirement Savings Plans with company match
Ongoing Training Opportunities (Paid Training / Classes)
Regular pay raises
Provided uniforms
Accrued PTO and sick time
Overtime pay opportunities based on seasonal business demand
Discretional tool / winter gear allowance

Other Perks :

Pay spiffs on service calls that lead to system replacement

Holiday Pay Bonuses

Occasional Company Outings

Ability to commute to work / home with work van

Hours : Our HVAC Service technicians arrive at our shop near Downtown Des Moines at 7 : 30AM, and typically finish work around 4-5PM. We do provide overtime services (nights, weekends, holidays) and all service technicians may be called upon to work overtime calls.

On-Call Service : We currently rotate our HVAC Service Technicians for weekly on-call. This means that during your week of on-call selection, the technician has our phone number forwarded to their cell phone from 5PM-8AM for emergency repairs.

Technicians are never expected to give estimates, schedule maintenance, or take sales calls outside of business hours.

This is strictly for emergency services for overtime charges for the customer.

Skills / Requirements :

Proven experience as an HVAC Service Technician

Strong technical skills and knowledge of HVAC systems

Understanding of advanced principles of air conditioning, refrigeration, and heating

Excellent customer service and communication skills

Ability to work independently and as part of a team

Duties :

Troubleshooting HVAC systems for electrical and mechanical defects.

Perform seasonal preventative maintenance : Cleaning, adjusting, and repairing systems, and performing warranty services.

Communicate effectively with customers to ensure their needs are met

Maintaining a detailed inventory of all HVAC equipment and resources.

Ensuring compliance with appliance standards and with Occupational Health and Safety Act

Adhere to safety standards and company policies

Maintain accurate records of work performed

Participate in all technical training

Complying with service standards, work instructions, and customers’ requirements

Ability to work after hours, over weekends, and on public holidays with short notice.

Ability to work in confined spaces

Other Qualifications :

Valid driver’s license, with a clean driving record for insurance purposes

Vocational, training, or apprenticeship of an HVAC program

At this time, we are only looking for applicants with HVAC service experience.

hc124709

Salary : $28 - $35

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Residential HVAC Service Technician

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