Operations & Inventory Associate

Midwest Express Clinic is the "Best in the Midwest" when it comes to your helathcare needs. We provide a convenient alternative to an ER visit or doctor's appointment for illness and inuries that are urgent but not emergent. We are one of the fastest growing urgent care chains in the Midwest, with 50 locations across the Chicagoland and Northwest Indiana markets since opening our doors in 2012. 

The Operations & Inventory Associate plays a critical role in supporting day-to-day operations, vendor management, and inventory oversight across a dynamic and growing organization. This individual must be highly organized, adaptable, and capable of managing multiple priorities as operational needs evolve. The role includes project management, cross-functional collaboration, data analysis, and ongoing process optimization. This position reports to the Director of Operations and is located in the Chicagoland market, spending time on-site at the clinic locations and in our West Loop offices. 

Key Responsibilities: 

• Operational & Project Support 
• Drive cross-functional collaboration to identify operational needs and implement scalable solutions.
• Develop and manage detailed project plans, timelines, and resource allocations.
• Track initiative progress and provide updates to leadership and stakeholders. 
• Prepare operational reports, dashboards, and presentations. 
• Inventory Management 
• ​Monitor, order, and transport supplies and equipment across locations. Maint
• ain inventory levels, minimize product expiration, and ensure timely replenishment. Condu
• ct regular cycle counts, audits, and min/max reviews. Analy
• ze inventory data to identify trends and recommend process improvements.Vendo
• r & Relationship Management Serve
• as primary liaison for third-party vendors. Dispu
• te and resolve vendor-related issues in a timely, professional manner. Evalu
• ate vendor performance and assist in contract compliance. Data
• & Reporting Perfo
• rm data analysis and prepare regular reports to support operational decisions. Clean
• , validate, and interpret datasets to uncover actionable insights. Creat
• e visual dashboards (Power BI, Tableau, or Looker preferred) for internal use.Compl
• iance & Documentation Maint
• ain detailed records for inventory and operational activities to ensure compliance and audit readiness. Ensur
• e adherence to organizational policies and procedures. Quali

fications: Educa

• tion & Experience ;Bache
• lor’s degree preferred (or equivalent experience). 2 ye
• ars of relevant experience in operations, inventory, analytics, or vendor management. Healt
• hcare or multi-site operational experience strongly preferred. Skill
• s & Tools Profi
• ciency in Microsoft Office Suite, particularly Excel (pivot tables, charts, formulas). Famil
• iarity with inventory systems and business intelligence tools. Stron
• g analytical and problem-solving abilities. Excel
• lent written and verbal communication skills. Proje
• ct management capabilities with the ability to manage competing priorities. Other
• Requirements Must
• be self-motivated and capable of working independently. Abili
• ty to travel regularly between clinic locations and the West Loop office. Stron
• g attention to detail, time management, and adaptability in a fast-paced environment. Ideal

Candidate Traits: A pro

• active self-starter who takes initiative. Comfo
• rtable navigating ambiguity and shifting responsibilities. Skill
• ed at building and maintaining strong relationships with internal teams and external partners. Midwe

st Express Clinic is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law