What are the responsibilities and job description for the Assistant Office Manager position at Midwest Eye Consultants?
POSITION SUMMARY: This position is responsible for assisting and supporting the Office Manager in overseeing the operations to promote the growth and development of their practice within Midwest Eye Consultants. The assistant office manager is highly visible and requires strong leadership skills with the ability to prioritize, plan, and supervise the primary care functions within their practice.
ESSENTIAL RESPONSIBILITIES: To perform this job successfully, an individual will assist the Office Manager in the following areas and be able to perform each essential duty.
- Patient Care: Properly manages the doctor’s schedule to optimize patient care and deliver the highest quality of care possible. Demonstrates a commitment to Standards of Care and Vision for Life principles. Cultivates a staff that will embrace the passion of helping others to bring a personal touch to each patient’s experience.
- Financial Management: Assists Office Manager in monitoring appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice.
- Personnel Management: Ensures effective hiring, training and supervision of staff. Encourages optimal performance. Maintains an effective staff schedule. Monitors compliance with MWEC procedures and governmental regulations.
- Product Management: Ensures availability of merchandise by managing and reporting inventories as required through MWEC procedures. Creates a positive image of the organization and its brand through Visual Merchandising strategies. Assists the Office Manager in developing, implementing, maintaining, and evaluating quality control processes in an effort to improve the care MWEC provides to its patients.
- Risk Management: Monitors compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA). Maintains MWEC processes to ensure compliance with the organization’s policies and guidelines set by relevant regulatory agencies.
- Business Development: Identifies opportunities for practice growth, provides recommendations to the Office Manager regarding appropriate strategies, and assists in administering plans of action and monitoring effectiveness of such efforts through appropriate measures and review. Maintains an active community presence through continuous involvement in Eye on Community events.
- Property Management: Provides a safe, clean, organized and inviting environment for both patients and staff. Monitors and protects all practice assets including the building/grounds, clinical and office equipment, and all other practice-owned resources.
- Supply Management: Maintains inventory of all medications and supplies to ensure each examination room, the optical lab, and the office are stocked accordingly.
- Other Duties: Performs other duties and assumes various responsibilities as determined by the office manager, regional manager, and doctor(s).
EDUCATION AND/OR EXPERIENCE:
- High school graduate, or equivalent
- Bachelor’s degree is preferred; previous management experience preferred
- Experience in optometry is preferred
