Demo

Practice Manager - Optometry

Midwest Eye Consultants
Fort Wayne, IN Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 2/21/2025
What We Offer

  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Full slate of benefits to include health, dental, vision, and 401k
  • Employee Referral Program

Essential Responsibilities

Staff Management:

  • Conduct Patient Interaction Assessments based on relationship and communication with patients.
    • Conduct Staff Performance Assessments following Best Practices in performance of core responsibilities.
    • Recognize and Connect with staff through open lines of communication and coaching.
Performance Management

  • Identify opportunities for practice growth, provide recommendations regarding appropriate strategies, administer plans of action, and monitor effectiveness of such efforts through appropriate measures and review.
  • Monitor the effectiveness and efficiency of your practice through review of medical documentation, data collection, MWEC program compliance, and quality assurance studies.
  • Identify opportunities to improve current processes and improve staff training.
  • Maintain an active community presence through continuous involvement in Eye on Community events.

Asset Management

  • Monitor compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
  • Maintain MWEC processes to ensure compliance with the organization’s policies and guidelines set by relevant regulatory agencies.
  • Monitor and protect all practice assets including the building/grounds, clinical and office equipment, inventory levels, and all other practice-owned resources.

Risk Management

  • Provide insight into key areas of risk and identify areas that need monitored to minimize risk, ensuring compliance with rules and regulations.
  • Review Facility Documentation Requirement List and ensure 100% compliance.

Key Performance Indicators (Financial Management)

  • Monitor appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice.

Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s).

Education And/Or Experience

  • High school graduate
  • Minimum of 1 year previous management experience required
  • Bachelor’s degree in Business or related field preferred
  • Experience in optometry is preferred

COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty.

  • Decisive leadership with above-average judgment
  • Attentive to detail with strong organizational skills
  • Strong analytical skills with decision making and problem solving ability
  • Excellent interpersonal, written and verbal communication skills
  • Polite and professional
  • Able to effectively multi-task
  • Ability to lead, motivate and promote a team environment
  • Ability to build and maintain good rapport with doctors, staff, central support, and patients.
  • Ability to obtain knowledge and skills on the job or through educational courses
  • Available to work a flexible schedule, additional hours as required, including nights and weekends
  • Proactive and adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
  • Ability to handle situations with confidence, tact and resourcefulness
  • Report for scheduled work hours in a dependable and timely fashion, pursuant to MWEC attendance policy

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

  • Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing.
  • Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

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