What are the responsibilities and job description for the Primary Care Patient Services Check In and Out position at Midwest Eye Consultants?
What We Offer:
- Starting wage of $15 per hour based on previous experience
- 6.5 paid holidays per year
- Approximately 10 days of PTO within the first year
- Employee Referral Program
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company-paid certification program
ESSENTIAL RESPONSIBILITIES:
- Greet patients in a friendly, professional manner
- Answer phone calls, schedule appointments, assist in patient communications and recalls
- Respond to patient inquiries about billing, procedures, policies and available services
- Prepare patient chart prior to appointment and complete upon patient arrival
- Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
- Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
- Monitor patient flow throughout the office, properly communicating delays
- Provide a safe and clean office environment
- Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
SUPPLEMENTARY RESPONSIBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.
- Collect patient medical history and enter data into EHR
- Respond to patient inquiries regarding medical procedures and medication regimens
EDUCATION AND/OR EXPERIENCE:
- High school graduate, or equivalent
- Previous medical office experience and knowledge in medical coding/billing is preferred
COMPETENCIES:
- Proficient in EHR, including exceptional keyboarding skills
- Ability to accurately process insurance claims, and ensure proper reporting to Central Billing
- Excellent interpersonal, written, and verbal communication skills
- Detail oriented with strong organizational skills
- Ability to obtain knowledge and skills on the job or through educational courses
- A strong commitment to helping people
- Polite, professional, and courteous
- Ability to lead, motivate and promote a team environment
- Proactive, and adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Physical Activity: Talking, Hearing.
- Physical requirements: Sedentary work. Involves sitting most of the time.
- The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Salary : $15
