What are the responsibilities and job description for the Administrative Assistant position at Midwest Heritage?
Additional Considerations (if any):
At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.
Midwest Heritage
Job Title: Administrative Assistant
Department: Human Resources
FLSA: Non-exempt
General Function
Provides administrative support to Midwest Heritage. Greets and responds to visitors, in person or by phone and routes inquiries from external or internal sources. Duties include scheduling and coordinating meetings, travel and events, managing administrative projects and general office operations. Responsible for collecting, reviewing, analyzing, creating and distributing presentation materials. Handles highly confidential and sensitive information.
Core Competencies
- Administrative Support
- Office Work
- Customer Service
- Professionalism
Reporting Relations
Accountable and Reports to: Market President, Bank Manager, Assistant Bank Manager
Positions that Report to you: None
Primary Duties and Responsibilities:
- Provide general office support such as greeting visitors, answering/screening/directing phone calls, photocopying, ordering supplies, mail distribution and ensuring security and tactfulness.
- Arrange and schedule a variety of meetings and assist management in the coordination of their calendars and travel arrangements. Includes scheduling appointments, confirming dates and times, reserving meeting rooms, ordering food and preparing materials and equipment needed.
- Responsible for supporting executive staff and human resources with daily/weekly/monthly assignments and projects including collecting, reviewing, analyzing, creating and distributing reports/presentation materials.
- Plan, coordinate, and execute administrative projects to support the business; including serving as the key coordinator in organizing and setting up company events, birthday/anniversary/condolence programs, etc.
- Manage and maintain facilities, vendors, and supplies including being responsible for the general upkeep of the office and ensuring the facility and premises are clean and presentable, serve as the primary contact for office machines and supply vendors.
- Performs other job-related duties and special projects as required.
Knowledge, Skills, Abilities, and Worker Characteristics:
- Commitment to the Midwest Heritage mission and willingness to promote the values of the organization.
- Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
- Proficient computer skills. Microsoft Office preferred (Outlook, Power Point, Excel and Word.)
- Good verbal and written communication skills.
- Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
- Strong detail orientation including the ability to review forms for accuracy and completeness.
Education and Experience:
- Minimum Education: High school diploma or equivalent required, two or four-year college degree preferred.
- Minimum Experience: 2 years’ experience in a related role required (6 months related experience with Associate’s or Bachelor’s Degree).
Physical Requirements:
- This position is classified sedentary/light and requires the ability to sit for long periods of time.
- Visual requirements include: ability to see detail at near range with or without correction.
- Must be able to perform the following physical activities: sitting for long periods, talking (in person and by telephone), hearing and repetitive motions.
Working Conditions:
- The duties of this position are normally performed in a general office setting. This is a fast paced work environment
- There is frequent pressure to meet deadlines and handle multiple projects in a day
- Minimal Travel
Equipment Used to Perform Job:
Computer (PC with Microsoft Office programs), telephone, calculator, telephone, copier, fax, and printer.
Contacts:
This position works with Midwest Heritage employees, customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.
Confidentiality:
This position has the responsibility to protect the privacy and confidentiality of customers, employees and bank/insurance/financial information at all times.
