Medical Front Office Specialist

About Us:
The Midwest Institute for Nonsurgical Therapy is a fast-growing medical practice that focuses on minimally invasive procedures for vascular and venous disease. We are committed to delivering compassionate, high-quality care and are looking for a dependable and organized Front Office Coordinator to join our team. This role will focus heavily on insurance preauthorizations, but will also include front desk support and patient coordination.

Key Responsibilities:

• Submit and track insurance preauthorization requests for procedures and imaging
• Follow up with insurance companies regarding status of authorizations
• Communicate with patients about authorization status and required information
• Check patients in and out of appointments
• Answer phones and route calls appropriately
• Schedule appointments and manage provider calendars
• Collect and verify insurance information
• Handle incoming and outgoing referrals
• Support billing staff by flagging authorization issues or denials

What We’re Looking For:

• 1–2 years of experience in a medical front office role (required)
• Strong understanding of the insurance preauthorization process
• Comfortable speaking with both patients and insurance representatives
• Detail-oriented and organized, with excellent follow-up skills
• Friendly and professional communication style
• Experience with AthenaHealth a plus (but not required)

Benefits:

• Competitive hourly wage (based on experience)
• Health insurance
• PTO and paid holidays
• Growth opportunities within a supportive team

Hours:
Monday–Friday, full-time

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical front office: 2 years (Required)
• Insurance verification: 2 years (Required)

Ability to Commute:

• St. Louis, MO 63141 (Required)

Work Location: In person

Salary : $20 - $22