What are the responsibilities and job description for the Medical Receptionist position at Midwest Kidney and Hypertension Specialists?
Overview:
We are seeking a detail-oriented and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing administrative support and excellent customer service to patients in a medical office setting.
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Answer phone calls and direct them to the appropriate department or staff member
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update patient information in electronic medical systems
- Assist with medical record management, including filing, scanning, and organizing documents
- Coordinate referrals to other healthcare providers as needed
- Follow office protocols and procedures to ensure smooth operations
- Collaborate with healthcare professionals to provide exceptional patient service
Qualifications:
- Previous experience in medical administrative support or similar role preferred
- Strong administrative skills, including proficiency in computer systems and software
- Knowledge of medical scheduling systems and ability to manage appointments effectively
- Excellent customer service skills with the ability to communicate professionally and empathetically with patients
- Familiarity with medical terminology and understanding of basic medical procedures
- Ability to handle sensitive information with confidentiality and discretion
- Experience with electronic health record (EHR) systems such as Epic is a plus
- Flexibility to work in a fast-paced environment, including potential evening or weekend shifts
Job Type: Full-time
Pay: $13.28 - $13.85 per hour
Medical Specialty:
- Nephrology
Schedule:
- Monday to Friday
Ability to Relocate:
- Terre Haute, IN 47804: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14