IT Specialist

Job Summary:

To assist the Network Administrator in meeting the organization’s IT needs. Most of this person’s time will be spent responding to help requests submitted via emails, phone calls, and some in-person visits across MLS locations. Additional time will be spent working on projects to help grow the organization’s technology infrastructure.

Reports to: Dairy Division General Manager

Essential Duties and Responsibilities

• Support end-users with IT-related problems in a responsive and service-oriented manner.

• Setup, management, and maintenance of IT-related equipment.

• Manage time and projects effectively.

• Help put processes in place to maintain a stable network environment.

• Train staff with IT-related equipment.

• Assist with the troubleshooting, installation, and implementation of systems (some travel required).

• Provide input and recommendations to the organization for hardware and software technologies and how these technologies can assist the business being proactive with modern technologies.

• Evaluate, recommend, and propose alternative methods of information processing.

• Maintain hardware and software maintenance agreements to ensure integrity of

operations processes.

· Assist with Office 365, Video Conferencing, Phone Systems, Windows Server and Active Directory

· Employee will attend various continued education training as agreed upon with the Dairy Division General Manager

· Perform other duties and tasks as assigned by supervisor

· Ability to work as a positive member of the MLS team fostering quality working relationships with other MLS team members.

QUALIFICATIONS & SKILLS

• Organized, thorough, and has great attention to detail.

• Demonstrated working knowledge of hardware, software and networking basics.

• Able to install, configure, troubleshoot and support Windows based systems.

• Basic knowledge of the Microsoft Office Suite.

• Elevated level of analytical thinking to solve problems with an understanding of technology as well as an ability to apply solutions to business problems.

• Effective oral, electronic and written communication skills.

• Does well with minimal “hands on” training and can pick up new skills quickly.

• Ability to multi-task.

• Can consistently follow protocol and instructions.

• Can work independently with little management direction.

• Document process, procedures, and results.

• Passionate, optimistic, and has internal inspiration to get things done.

PREFERRED EXPERIENCE

• Information Systems or related degree

• 3 years experience in IT

• 1 year experience with Windows Server and Active Directory

• Understanding of agriculture or dairy farming a plus

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Holiday pay

Schedule:

• 10 hour shift
• 12 hour shift
• Monday to Friday

Experience:

• IT: 3 years (Required)

Ability to Commute:

• Zumbrota, MN 55992 (Required)

Ability to Relocate:

• Zumbrota, MN 55992: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $60,000 - $70,000