What are the responsibilities and job description for the Insurance Verification Specialist position at Midwest Medical Specialists?
Job Overview
We are seeking a detail-oriented and knowledgeable Insurance Verification Specialist to join our team. This role is crucial in ensuring that all insurance information is accurately verified and processed for patient care. The qualified candidate must have excellent customer service skills; previous experience working with health insurance is preferred but not required. This position is partially remote but will require on-site workdays on a regular basis (weekly); candidates must be local to be considered.
Principal Accountabilities:
- Conduct verification of patient insurance coverage prior to services rendered.
- Communicate effectively with patients and insurance providers to obtain information and resolve discrepancies.
- Ensure data is entered correctly per practice and software requirements.
- Coordinate with designated staff for referral management.
- Maintain organized records of all verification activities and updates.
- Collaborate with billing department staff for in-depth insurance reviews.
- Facilitate insurance communication between Billing and Front Desk departments.
- Provide assistance with insurance questions from Front Desk staff for all locations during office hours.
Job Requirements:
- Excellent oral, written, and interpersonal communications skills
- Superb professional phone etiquette
- Exceptional attention to detail
- Strong customer service and problem-solving abilities
- Capable of receiving guidance/direction from peers
- The ability to multitask in a fast-paced environment
- The ability to quickly respond to teammates via multiple communication channels
- Previous experience in insurance verification or related fields is a plus.
Preferred Qualifications:
- Knowledge of medical terminology and health insurance processes.
- Familiarity with Dermatology and/or Otolaryngology.
- Experience with EMA, Klara, or Modernizing Medicine PM software.
Pay is commensurate with your level of experience and knowledge.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Overland Park, KS 66210 (Required)
Ability to Relocate:
- Overland Park, KS 66210: Relocate before starting work (Required)
Work Location: Hybrid remote in Overland Park, KS 66210
Salary : $17 - $20