Deposit Services Representative - Exception Item Module

Overview Small enough to care. Big enough to deliver. This position is an entry-level Deposit Operations role focused on support for Exception Item Module (“EIM”) administration and operational support. Responsibilities Assures compliance with all Bank policies and procedures as well as applicable state and federal banking regulations while performing all job responsibilities. Performs the following Exception Item Module (“EIM”) duties on a daily basis: Inputs pay or return decisions on Non-Sufficient Fund items and completes the processing of the Non-Sufficient Fund items. Ensures prompt and timely resolution of Non-Post Items. Reviews and processes Stop Payment items. Reviews and processes Automatic Clearing House (“ACH”) disputes through Centrix DTS. Reviews and processes Zelle payment disputes. Reviews and processes all Federal Reserve Adjustments. Reviews accounts with two-signature restrictions. Processes chargebacks and returns. Processes outgoing ACH returns, including Positive Pay and Reclamations. Completes Large Dollar verifications. Monitors the Federal Reserve’s Availability of Funds and Collection of Check (“Reg CC”) compliance items and prepares its monthly report. Reconciles assigned accounts on a daily and end of month basis. Processes Statement Cycle Exception requests. Monitors paid savings bond interest and attaches the necessary addenda’s to the portfolio. Assists other Deposit Operations team members, as necessary: Completing deposit verifications; Completing research requests; Responding to and acting on a variety of internal and external customer requests; Handling other miscellaneous departmental duties, including back-up for other roles. Assists the Deposit Operations Team Leader with the review and update of procedures for the EIM support role on an annual basis. Performs other duties as assigned. Qualifications High school diploma or equivalent is required. Banking or financial experience is preferred. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employee Stock Ownership Plan Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts Take Your Dog to Work Day in June Employee Rally Day- a day of celebration and recognition! RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together. Apply for this job online Refer this job to a friend Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.