What are the responsibilities and job description for the Support Staff Leadership - KCMO - Summer 2025 position at Midwest Pool Management?
Job Description
Job Description
Support Leadership
Support Staff Supervisors at Midwest Pool Management have amazing growth opportunities across the Kansas City metro area offering tons of fun for the citizens of the KC area, clients we serve, and the employees we take care of. We are seeking individuals to operate a clean, safe, organized, and fun facility while providing excellent customer service Below is a list of requirements to join our award-winning team at MPM-KC :
Keep the pool safe. The first, and most important, responsibility of all Support Leadership is to promote safety by preventing accidents.
Assure that the facility is operated in the safest, most efficient manner possible for all patrons.
Monitor and maintain fiscal responsibility and records.
Monitor and complete cash handling, credit or check transactions with patrons.
Train support staff team members.
Count money in cash drawers at the beginning and end of shifts to ensure that the amounts are correct and that there is adequate change.
Assure the facility grounds are always clean.
Make recommendations on repair and maintenance needs.
Utilize pool staff to make minor repairs and maintenance adjustments.
Enforce policies, rules, and regulations.
Participate in regular in-service training.
Complete multiple reports including programming, financial, rescue, first aid, etc.
Strong observational skills to proactively identify patron needs and ensure safety guidelines are being followed.
Strong verbal communication skills (able to positively engage with patrons, team members, and management) with excellent customer service.
Report any issues to the Facility Management.
Responsible for assisting in preparing the pool for the swimming season.
Responsible for assisting in the closing of facilities at the end of the season.
Be Professional. You represent Midwest Pool Management as well as the facility you are working at. We expect you to always present yourself in a professional manner, through both your appearance and attitude. A good work ethic is an important quality, one which all employers expect. All staff members must wear the required Company uniform while on duty.
Be familiar with programs offered at their assigned facility.
Swim lessons
Family Fun Days
Water Aerobics
Swim Team
Treat all patrons kindly and with respect, with an emphasis on providing extraordinary customer service.
Enforce the pool rules consistently.
Keep the pool(s) AND surrounding facilities clean. Cleaning includes vacuuming swimming pools, cleaning bathrooms, cleaning equipment, and more.
Know your schedule and arrive at work on time.
Employees are expected to be available a minimum of 18 hours a week and must work at least four weekend days a month (2 Saturdays and Sundays, 4 Saturdays, 4 Sundays, or any combination their in.)
Mornings, daytime, evening, night, weekend, and holiday hours are required.
Have a positive and productive attitude, and most of all HAVE FUN!!!
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