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Warehouse Supervisor - 2nd Shift

Midwest Refrigerated Services, Inc.
Rapids, IA Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/4/2025

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100 trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

The Warehouse Supervisor is directly responsible for all activities of the employees reporting to them. The supervisor will be responsible for either the day or night team that operates the warehouse. Supervisor ensures the following : safe work environment, exceptional sanitation. Fair and professional treatment of all associates, quality and quantity of work performed and customer relations.

At Midwest Refrigerated Services, we are driven by our Midwest Values of :

  • M odesty
  • I ntegrity
  • D ependability
  • W ork Ethic
  • E fficiency
  • S afety
  • T rust

It is the expectation that all employees exemplify these values.

General Accountabilities include :

  • Direct Supervision of Shipping Office Staff
  • Assure that All MRS Policies & Procedures are Followed
  • Resolve Customer, Carrier & Driver Issues
  • OS & D Claim Resolution
  • Accessorial Charge Documentation
  • Administer Discipline → When Necessary
  • Monitoring & Adherence to Benchmarking Standards
  • System Issue Resolution
  • Provide Input on Hire / Fire Decisions
  • Participate in Off-hours Meetings / Trainings
  • Participate in incident Investigations
  • Expected to Help Cover other Supervisors' Vacations & PTO
  • Other duties as assigned by management
  • Skills Required :

  • Basic computer & math skills
  • Ability to read / write in English
  • Ability to follow & give instructions effectively
  • Ability to function & lead effectively in a team & fast paced environment
  • Ability to work with different levels of management
  • Prerequisites :

  • High school diploma (or equivalent)
  • Experience operating forklift or pallet jack
  • Previous experience managing teams in a warehouse environment (preferred)
  • Previous experience with RF Controlled Inventory Systems
  • Previous experience handling food products (a plus)
  • Benefits and Perks :

    MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

    We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

    Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

    Monday - Friday

    1pm - 10pm

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