Trust Specialist III

Trust Specialist III

JOB DESCRIPTION

This position reports to the Director of Trust Services of Midwest Special Needs Trust, a nonprofit organization serving people with disabilities. The Trust Specialist is a professional position working in a team environment to open special needs trust sub-accounts for individuals with disabilities in Missouri and the contiguous states and continue to administer them. General responsibilities include trust administration of individual trust sub-accounts that include opening, processing deposits and allowable distributions and reviewing new and closing trust sub-accounts. This position will be answering in-coming and making follow-up phone calls. Marketing duties are shared by MSNT’s professional staff and include promotional activities designed to market MSNT’s services to target audiences and staffing exhibits at professional meetings and conferences. The Executive Director may require other focused duties including but not limited to quality assurance, improved customer service and the proper execution of fiduciary responsibilities.

DUTIES AND RESPONSIBILITIES

Consultations

· Consult with protentional clients, their family members or legal representatives including, but not limited to: determining appropriate trust agreement documents and explanation of trust agreement documents and trust administration.

· Review pending trust agreement documents to ensure completion and accuracy for opening the trust sub-account.

·Follow up appropriately with pending sub-account responsible parties

·Maintain accurate records for pending sub-accounts

Openings

·Backup to entering new sub-accounts into platform

·Backup to signing Joinder Agreements

Inactive Trust

·Open and maintain Inactive Trust sub-accounts

·Enter new inactive trust sub-account information into platform

·Perform annual Inactive Review

·Transition inactive to active sub-accounts as necessary

Deposits

·Accurately maintain routine deposit report and annuity schedule

· Perform Routine Deposit Review quarterly, providing the review to the Director of Trust Services using the prescribed format

Provide Trustee Services

· Monitor Investment portfolio and make requested changes as needed or required by policy

·Update and maintain accurate trust sub-account records in both platform and electronic file using the prescribed filing format

· Enter data, including Account Activity Notes, into the platform using the data entry standards

· Mail, as requested, trust related items to responsible parties, including but not limited to: public benefit reviews, copies of account statements, trust documents, tax related information and correspondence

· Update and maintain accurate trust sub-account paper records using the prescribed filing format

· Participate in assigned MSNT meetings, trainings and quality improvement activities

Closings

· Complete all necessary closing procedures from initiating closing to filing paper file for retention purposes

· Prepare closing sub-accounts for final distributions including, but not limited to: collecting required information from the state Medicaid office(s) and remainder beneficiary information.

·Reviewing closing information, including review of trust record and distribution history

· Process final distributions in accordance with policy and procedures and requirements of the trust agreement documents

Assist the Director of Trust Services

· Trust sub-account reviews

·Data projects

Participate, as assigned, in marketing/promotional activities

· Represent MSNT at conferences, promotional events and presentations

·Set-up and staff exhibit at conferences and other promotional events

Attend, as assigned, conferences & trainings

·Attend and participate in conferences, trainings, webinars or other educational events as requested

·Complete appropriate certification requirements

Other Duties as Assigned

EXPERIENCE AND EDUCATION QUALIFICATIONS

·Graduation from an accredited four-year college or university with a degree

·Three to five years on the job experience in banking, investments, insurance, trust services, disability/social services or related field required

· Prior special needs trust consultation experience required

Job Type: Full-time

Pay: $57,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $57,000 - $60,000