Financial Aid Representative - Springfield, Missouri

Financial Aid Representative

Midwest Technical Institute, an established career college with campuses throughout the Midwest and Mississippi Delta region, is seeking a full time Financial Aid Representative for our Springfield, Missouri campus.

REPORTS TO: Financial Aid Operations Manager/Campus President

GOAL: To assist a student through the financial aid process in awarding Title IV Funding and speaking to them about payment obligations prior to enrollment at Midwest Technical Institute/Delta Technical College and support them in their ongoing educational progress.

QUALIFICATIONs:

• Must have a minimum of a High School Diploma or Equivalent.
• Excellent computer skills in a Microsoft Windows environment.
• Have a professional attitude and manner that reflects the high standards of MTI/DTC and a desire to shape futures.
• Strong customer service skills.
• Outstanding interpersonal skills including the ability to communicate effectively over the phone.
• Ability to communicate and interact effectively with students, parents, staff and faculty.
• Have strong organizational skills and detail oriented.
• Ability to work in a fast-paced environment
• Ability to multi-task and succeed with strict guidelines.
• Ability to follow policies and procedures set forth by the Midwest Technical Institute/Delta Technical College’s FA Office and Department of Education.
• Ability to accept constructive criticism.

RESPONSIBILITIES:

• Adheres to all State, Federal, and Accrediting standards and regulations, consistent with the highest ethical standards.
• Adhere to approved policies and procedures in the conduct of all work related activities.
• Conduct all financial aid duties in an ethical and professional manner and in keeping with organizational policies and procedures as well as relevant accreditation requirements.
• Attend Open Houses, Graduation Ceremonies, monthly program and staff meetings, staff training, and other required functions.
• Speak with prospective and active students and provide assistance in completing the FAFSA and other major forms relating to Title IV Funding.
• Supply follow-up communication via phone, mail and email regarding student’s financial aid awards.
• Follow up with students that miss scheduled appointments to facilitate rescheduling.
• Maintaining financial aid records.
• Collect relevant documentation to assist in the awarding of Title IV Funding
• Keep up to date on Department of Education’s policies, procedures, updates, and changes.
• Responsible for providing information to the Financial Aid Operations Manager relating to current trends, potential issues and other pertinent information.

Payment and Compensation:

Competitive wage and compensation packages offered.

Midwest Technical Institute is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Background check required

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• Customer Service: 2 years (Preferred)
• Title IV funding: 1 year (Preferred)

Work Location: In person