Dispatcher

Company: Midwestern BioAg

Position: Dispatcher

Reports to: Operations Manager

Revised: January 2025

General Description: The Dispatcher facilitates and coordinates the efficient distribution of dispatch resources in accordance with customer orders and product distribution. He/she serves as a point of contact for drivers to coordinate loads leaving facility.

Essential Job Responsibilities:

· Production Schedules: Set daily production schedules to maintain sufficient inventory and fulfill orders.

· Data entry: Utilize dispatch spreadsheets and inventory database to ensure all material and product are recorded. Provide product supply, pricing and order status updates to customers as needed

· Effectively manage the coordination and scheduling of drivers and equipment for maximum utilization, while meeting customer needs.

· Manage driver scheduling and load dispatching with focus on efficiency, cost effectiveness, customer service and compliance.

· Effectively utilize dispatch tools to help coordinate all drivers and equipment.

· Assist walk-in customers and direct customer calls as needed.

· Serve as sales support.

· Special projects and other duties as they are assigned.

Requirements

· High school diploma or equivalent

· 2 years’ experience working in a dispatch department or equivalent

· Proficient in Microsoft Office, specifically Excel

· Ability to multitask and manage multiple timelines at once

· Ability to think on your feet and make changes to plans frequently

· Ability to work in a fast-paced environment

· Must be able to work effectively under both direct and indirect supervision

· Must be organized and have great attention to detail

· Some weekend hours will be required during peak seasons (Spring and Fall)

Preferred

· Experience in a dispatch office/environment in transportation, logistics, or related field preferred

· Experience working in an agronomy company

· Experience hauling bulk fertilizer or operating custom application equipment

· Experience using SMS software or Precision Ag mapping applications

Competencies

· Customer Focus: Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations.

· Collaboration: seeks and enlists active participation of others to reach goals

· Accountability: Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame.

· Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked to develop a path to a desired outcome including sequence, feedback points, and time estimates.

· Priority Setting: Determines the interrelationships and relative importance of tasks and acts accordingly

· Adaptability: Flexible style; receptive to change; able to fit the circumstances.

· Innovation: Generates new ideas and approaches to enhance the organization’s systems, products, or effectiveness.

· Humor: Uses appropriate humor to maintain a positive environment.

· Time Management: allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion.

· Planning: develops a path to a desired outcome including sequence, feedback points, and time estimates.

Working Conditions and Physical Requirements The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to occasionally work outside of general business hours, especially during busy seasons where long hours and weekend work is required.
• Frequently required to sit; walk; use hands to finger, handle or feel; and talk or hear.
• Noise level in the work environment is usually quiet to moderate, typical of an office setting.
• Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 25 pounds. May move up to 50 pounds intermittently.
• Frequent use of computer equipment includes long hours of viewing computer screens, keyboarding and mousing.

To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time.

Please note: candidates requiring sponsorship will not be considered for this role.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift

Ability to Relocate:

• Blue Mounds, WI 53517: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26