Service Coordinator

Qualifications

• Computer skills
• Office experience
• Clerical experience
• Customer service
• Administrative experience
• Phone etiquette
• Organizational skills
• Typing
• Proficiency in Microsoft Office
• Data entry experience
• Strong time management skills
• Ability to manage calendars effectively

Summary

The Service Coordinator helps residents make progress towards self-sufficiency and assesses the needs of residents, provides case management, and links residents to training and voluntary supportive services that will enable participants to move along the self-sufficiency continuum.

Essential Functions

· Coordination and Direct Service Delivery: meet the needs of both individual residents and the local community of project(s) to be served, build partnerships with local service providers, tribal departments, and/or other organizations to coordinate the delivery of services and to ensure that residents are linked to the voluntary supportive services they need.

· Assess any gaps in service delivery by existing partners/tribal departments/local service providers and may supplement these directly using limited administrative funding through subcontracts with other organizations possessing the expertise to fulfill the unmet needs of residents.

· Coordinate educational and/or community events that help residents achieve economic independence and stability.

· Case Management/Coaching: must provide one-on-one case management to residents which includes an intake assessment, education, referral to service providers in the local community and/or subcontractors, and follow-up to effectively track outcomes.

· Resident Leadership Development: should work with residents, including resident associations, resident management corporations and other resident councils, to cultivate and strengthen their skills, abilities, and competencies to be active partners in the preservation and improvement of their housing communities.

· Support residents in their ability to advocate for their concerns and engage collaboratively with their public housing agency and community partners.

· Resident Engagement: must find creative ways, including identifying local partners, to engage residents and RAs in activities that help increase awareness of residents.

· Additional duties as assigned.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20