What are the responsibilities and job description for the Sales BDC Representative position at Mike Erdman Toyota?
Are you passionate about customer service and driven by the opportunity to connect with people? Mike Erdman Toyota is seeking a Sales BDC Representative to join our dynamic team. In this role, you will play a crucial part in our dealership's success by engaging with customers over the phone and online, ensuring exceptional service from initial contact through to follow-up.
Responsibilities:
- Respond promptly to customer inquiries and leads generated through various channels.
- Schedule appointments and follow up on customer visits to the dealership.
- Maintain a database of prospective customers and contact information.
- Collaborate effectively with sales and service teams to ensure customer satisfaction.
- Provide information about products, promotions, and dealership offerings.
Requirements:
- Excellent communication and interpersonal skills.
- Previous experience in Car Sales or a BDC (Business Development Center) required.
- Strong organizational abilities with attention to detail.
- Ability to thrive in a fast-paced environment.
Join us at Mike Erdman Toyota and be part of a team dedicated to delivering outstanding customer experiences. Apply today to embark on a rewarding career in automotive sales support!
E.O.E./D.F.W.P.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: In person