What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Mike Hoffman - State Farm Agent?
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Replastions Representative - State Farm Agent Team Member. We’re looking for an outgoing and customer-focused individual who enjoys working with the public. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. This position will assist in developing your business leadership skills, as well as sales and marketing experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Job Details
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Make outbound calls to develop leads, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each day.
- Identify coverage gaps, and market appropriate products & services to customers
- Suggest other products and services to new & existing customers based on needs
Job Requirements
As an Agent Team Member, you will receive...
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.