What are the responsibilities and job description for the Service Porter position at Mike Kelly Automotive?
Mike Kelly Toyota is looking for a service porter to join our team. With over 50 years experience in the industry we are a solid organization and are family owned. If your looking for a place to call home, you have found it. This position is responsible for a variety of important tasks primarily related to taking care of our service customers as they arrive at our dealership. It will include greeting customers, tagging their cars and keeping them moving through the line, directing them to a service advisor for write-up and maintaining the cleanliness of the customer's vehicle. It involves moving the customers' cars to designated parking areas in the dealership or technician service bays.
What you need to reach the top:
- An upbeat, positive attitude with a passion for helping others
- Attention to detail
- A strong work ethic and the drive to succeed
- Be a team player
RESPONSIBILITIES:
- Review and monitor service appointment schedule to know which guests to expect at what times
- Greet guests immediately when entering the service dept. Ensure prompt and courteous service
- Perform courtesy alignment checks, battery checks, wiper blade checks, etc.
- Direct service drive support staff to keep traffic flowing smoothly
- Move vehicles as needed
- Ensure service support staff maintains clean service drive area
- Alert service advsiors of any special guest needs
- Perform any other related duties as assigned.
Must be willing to submit to a pre-employment background check & drug screen. Have a clean driving record.
