What are the responsibilities and job description for the WAITER position at Mike Linnigs?
Seeking hospitality minded people. The restaurant server serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest satisfaction every time. We also have many parties including wedding rehearsals, class and family reunions, graduation parties, etc. Must be willing to I.D all guests and monitor beverage consumption of guests as to not overserve.
- Provide high quality service to all guests
- Know and live the mission of Mike Linnig's Restaurant
- Complete all necessary set up, side work and closing duties as assigned
- Check restaurant before, after and during shift for cleanliness and remove any debris
- Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.
- Know any daily features and specials the restaurant is offering
- Take guest orders correctly, read the order back to the guest and ring orders correctly into Point of Sale. Check screen before sending order to make sure any modifications to order are correct.
- Check food presentation before taking the food from the kitchen to the guest. Hot food and fresh.
- Make sure check is presented correctly, free from errors and in a timely manner.
- To follow and comply with all MLR cash handling policies and end of shift paperwork
- To follow all MLR policies of work procedures and attendance
- Promote teamwork and friendly safe work environment
- Any other reasonable duties required, including cleaning and bussing dining room tables
- Follow all MLR standards of uniform
- Know all the bar products on offer to the guest
- To make conversation with guests and create a personal connection
- Outgoing, sociable and personal
- Eye for detail
- Excellent oral and hearing skills
- Passion for service
- Positive can do attitude *Skills*
- Can handle high volume and work under pressure
- Multitasking
- Reliability
- Customer service skills
- Organized
- Teamwork
- Previous restaurant or bar experience preferred but not essential
- Previous customer service role preferred not essential *Working Conditions*
- Must be able to stand and move at fast pace for long periods of time
- Must be able to work long hours when business needs
