What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Mike Mohr - State Farm Agent?

Benefits :

401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION :

As a Customer Care Representative with Mike Mohr State Farm, you will get the opportunity to join one of the leading offices in not only Southwest Indiana, but also the state and nationally. We are looking for a positive, upbeat personality to join our team. In this role you will have the opportunity to generate the kind of exceptional client experiences that reinforce the growth of my agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

Manage customer inquiries and resolve issues.

Maintain client records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS :

Strong communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Salary : $20 - $28

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Customer Relations Representative - State Farm Agent Team Member

What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Mike Mohr - State Farm Agent?

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