What are the responsibilities and job description for the Plumbing Customer Service Representative position at Mike's Plumbing of Southwest Florida Inc.?
Ready to embark on a thrilling journey where every call is an opportunity to be a hero? Mike's Plumbing of Southwest Florida Inc. Cape Coral, FL is on the lookout for dynamic individuals to join our team as full-time Plumbing Customer Service Representatives. To show our appreciation for our amazing team, we provide the following top-notch benefits and perks:
- Medical, dental, and vision insurance
- 401(k) with match
- Paid vacation time
- Take-home vehicles
- Company-provided iPads and uniforms
- and more!
Get ready to dive into a world where problem-solving and customer connection collide, all while enjoying competitive pay, comprehensive benefits, and a workplace culture that feels like family. Are you ready to answer the call?
ABOUT THE ROLE:
Buckle up for a day filled with excitement and challenge as a Plumbing Customer Service Representative! Imagine starting your morning with a warm cup of coffee as you prepare to tackle whatever the day throws your way. The phones start ringing, and you're off to the races, providing top-notch service with a smile in your voice.
From scheduling urgent repairs to guiding customers through our exclusive membership program, each call is a chance to make a lasting impression. As the day unfolds, you'll navigate administrative tasks with ease, keeping our operations running smoothly behind the scenes. And when the day winds down, you'll walk away knowing you've made a real difference in the lives of our customers. Adventure awaits – are you ready to dive in?
To succeed in this position, you will need:
- Clear communication skills
We would prefer some experience in a customer service role.
ABOUT OUR COMPANY:
Mike's Plumbing was founded by Mike Bohall, and is now owned and operated by Mike's son, Jeremy. We are proud to be a family-owned and operated plumbing company with our mission statement being: "To provide reliable, affordable, professional service to every customer. Customer satisfaction is the most important thing to us!" Our family's core set of values have been the backbone of our business' success and, over the years, our clients have definitely felt Mike's Plumbing difference.
Our technicians take great pride in getting the job done right the first time around. The quality of our work is world-class every single time, no job is ever too big or too difficult for our team of experienced and dedicated plumbers. Our team is always courteous, friendly, on-time, and treats our customers like family. A good work-life balance is important to us as well as and rewarding our team members with awesome benefits!
READY TO SEIZE THIS OPPORTUNITY?
Our initial application process is quick, easy, and mobile-friendly, taking just 3 minutes to complete. Apply today to begin your journey with Mike's Plumbing of Southwest Florida Inc.!
