Dealership Title Clerk / Office Generalist

Employees of the Mike Savoie Organization are our most valuable assets. They are the constant that ensures our current and future success. Mike Savoie Volkswagen is a new dealership franchise in the Metro Detroit area. Our related store Mike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since 1966. We pride ourselves on doing the right thing for our customers and our employees. We are dedicated to developing our people and empowering them to grow their careers in the automotive industry.

We are looking for a motivated Dealership Title Clerk / Office Generalist to join our team. This role will be the primary point person for title work and vehicle inventory management, while assisting the office manager with other duties as assigned. To be successful in this role you should be organized, have the ability to learn various processes and adapt to change.

Benefits:

• BCBS/BCN Medical (PPO and HMO plans offered)
• Company Sponsored Health Savings Account (HSA) Available
• Dental and Vision Coverage
• Life and AD&D Insurance
• Short Term Disability Insurance
• Aflac
• 401K with Company Match
• Paid Vacation
• Paid VW Training (where applicable)
• Closed Weekends
• Professional Sporting Events Company Raffles
• Company Apparel Program
• Holiday and Monthly Birthday Celebrations
  
  
  

Responsibilities

• Process documents for state registration, file the proper paperwork and ensure that tax and title documents are also completed.
• Process all payoffs, registrations for new and pre-owned vehicles, all license plate issuing and transfers and obtain all dealer titles.
• Send bills, contracts, warranties and service contracts to the appropriate agency, such as the department of motor vehicles.
• Check for completeness and signatures on all required parts of forms. Additionally, vehicle title clerks may check for accuracy of vehicle sale and purchase prices.
• Maintain a file of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle.
• Maintain titles and MSO’s for inventory.
• Prepare title work for sold vehicles and submit to S.O.S.
• Enter new and used vehicle purchases into the computer system for inventory and accounting.
• Pull, print, copy and prepare vehicle invoices when available.
• Prepare vehicle documents including folders, checklists, and vehicle tags.
• Check all inbound vehicles for outstanding Recalls and tag if needed.
• Prepare all New Car prep orders for the prep department received vehicles.
• Coordinate with the prep department staff to track and mark completed vehicle preps.
• Prepare reports for Managers relating to inventory balances and units as requested.
• Perform new car inventory investigations as needed to reconcile item variances.
• Maintain and reconcile affected schedules
• Perform various other accounting responsibilities and business requirements as assigned.
• Perform general administrative duties, such as filing, faxing, and data entry
  
  
  

Qualifications

• Someone who thrives in a process-oriented environment.
• A team player who is willing to learn and collaborate with others in the Office.
• Proficient with Microsoft Office Suite or related software, specifically excel.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to learn Dealership Management Software (DMS), knowledge of payroll software is beneficial.
  
  
  

Education and Experience:

• High school diploma required; associate’s degree or higher preferred
• Experience working in an office setting
• Previous dealership experience a plus
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.