What are the responsibilities and job description for the Automotive Service Advisor position at Mike Shaw Kia?
Mike Shaw Kia is looking to add an experienced Automotive Service Advisor to our team. We are one of South Texas’ most respected auto dealers, We are looking for professional, outgoing, hardworking individuals who have a desire to be successful. We truly care about the well-being of our employees and their families, and we promote from within. We promote a workplace of integrity and respect. Our Award Winning Service Drive is looking for someone that is passionate about helping customers & delivering the best customer service possible.
Experience Required
Applicant must be self-motivated, and have the ability to sell
Must be good with customers and a people person
Responsibilities include but are not limited to:
- Greets customers in a timely, friendly manner, and obtains vehicle information.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Refers to service history, inspects vehicle, and recommends additional service needed.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order accurately.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and walk in
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 10 hour shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Corpus Christi, TX 78412 (Required)
Ability to Relocate:
- Corpus Christi, TX 78412: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $100,000